These terms apply when you use careercaptains.org, create an account, register for a programme, apply for a vacancy or verify a certificate. They are an agreement between you and CareerCaptains International ("CareerCaptains", "we", "us"), including CareerCaptains Institute. By using the website or our services, you agree to these terms. If you don't agree, please don't use them.
CareerCaptains International is incorporated in the Federal Republic of Nigeria (since October 2012) and in the Republic of Ghana (since September 2017). Contact details are at the end of this page.
1. Our services
We provide career development and management, human resources consulting, training (leadership, professional and vocational), masterclasses, career clubs, recruitment support and related programmes. Descriptions, schedules, venues and fees shown on the website are for information and can change. The details confirmed to you when you register for a specific programme are the ones that apply.
2. Accounts
- You must give accurate information when you register and keep it up to date.
- You're responsible for keeping your password private and for activity on your account. Tell us straight away if you think someone else has used it.
- Accounts for children (for example, Children Career Club members) must be created or approved by a parent or guardian.
- We may suspend or close an account that breaks these terms, is used for fraud, or gives false information.
3. Registering for programmes
- A place on a programme is confirmed only when we confirm it to you (for example by email, WhatsApp or an admission letter) and any required fee has been paid.
- Entry requirements for each level are shown on the course pages. We may ask for proof of qualifications for exemptions or advanced levels.
- We may change a trainer, venue, date or delivery method (in class or online) when necessary. If a change materially affects you, we'll tell you and offer a reasonable alternative.
- If we cancel a programme, we'll offer you a place on a later session or refund the fees you paid for it.
4. Fees and payment
- Fees are as stated for each programme at the time you register. Registration fees cover administration and are separate from training fees.
- We accept the payment methods we tell you about at registration, which may include bank transfer, mobile money, Paystack and AKL Lumi. Payment providers' own terms also apply.
- Refunds, transfers to another session and deferrals are handled according to the policy given for your programme at registration. If no specific policy was given, contact us and we'll treat your request fairly, taking into account any costs already incurred and how much of the programme has taken place.
- Never send card security codes or passwords through the website's contact forms.
5. Certificates and verification
- Certificates are awarded to trainees who complete a programme and meet its assessment and attendance requirements.
- Every certificate we issue is recorded in our verification register and can be checked at careercaptains.org/verify.php using its certificate number. A certificate that isn't in the register was not issued by CareerCaptains.
- Anyone who has a certificate number can see the certificate holder's name, course, programme, issue date and a copy of the certificate. By accepting a certificate, trainees agree to this so that employers and institutions can confirm it.
- Altering, copying or forging a CareerCaptains certificate is prohibited. We may revoke a certificate obtained dishonestly and report forgery to the relevant authorities.
- If any details on your certificate are wrong, contact us and we'll correct the register and reissue the certificate where appropriate.
6. Conduct
When you use our website, attend training or take part in our clubs and events, you agree not to:
- break the law, or harass, threaten or discriminate against anyone;
- upload or send anything defamatory, obscene, misleading or that infringes someone else's rights;
- upload viruses or try to access parts of the website or our systems you're not authorised to use;
- copy, record or share our training materials without our written permission;
- use the website to advertise or send unsolicited messages.
7. Photos and recordings
We sometimes take photos and videos at trainings, graduations and events and use them on our website, social media and CareerTV to show our work. If you don't want to appear, tell the trainer or contact us, and we'll avoid using your image and remove existing images where we reasonably can.
8. Vacancies and recruitment
- Vacancies are advertised for our clients. Applying doesn't guarantee an interview or a job, and employment decisions are made by the employer.
- We share your application details only with the employers you apply to, or as described in our Privacy Policy.
- CareerCaptains will never ask you to pay an employer or a third party to get a job advertised on our website. Report any such request to us.
9. Blog, content and links
- Articles and other content on the website are for general information and motivation. They're not professional, legal or financial advice.
- The website contains links to other websites, such as social media and payment providers. We don't control them and aren't responsible for their content or practices.
10. Intellectual property
The CareerCaptains and CareerCaptains Institute names and logos, the website, our course materials, articles, photos and videos belong to us or our licensors. You may view and print pages for your personal use. Any other use needs our written permission.
11. Our responsibility to you
- We'll provide our services with reasonable care and skill. We work to keep the website accurate and available, but we can't guarantee it will always be error-free or uninterrupted.
- We aren't responsible for losses that weren't reasonably foreseeable, or for loss of business, profit or opportunity.
- Our total responsibility to you for any programme is limited to the fees you paid for it.
- Nothing in these terms limits liability that can't be limited by law, including for death or personal injury caused by negligence, or for fraud, or your rights as a consumer.
12. Privacy
How we collect and use personal information is explained in our Privacy Policy, which forms part of these terms.
13. Changes to these terms
We may update these terms from time to time. The date at the top shows the latest version. Changes don't affect a programme you've already registered and paid for unless the law requires it or you agree.
14. Governing law and disputes
These terms are governed by the laws of the Republic of Ghana. For services provided by our Nigerian entity, the laws of the Federal Republic of Nigeria apply. If you have a complaint, please contact us first so we can try to resolve it. If we can't, the courts of the relevant country have jurisdiction.